FAQ — Your Questions About Beads, DIY Tools & Orders Answered
# Frequently Asked Questions (FAQ)
Welcome to MiniMuse Studio’s FAQ section!
Here you’ll find quick answers to the most common questions from our DIY jewelry-making community.
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## 🧵 PRODUCT QUESTIONS
**Q1: What kinds of beads and materials do you offer?**
We offer a wide range of **natural gemstones, synthetic stones, acrylic beads**, and metal findings including **alloy, S925 silver, and gold-plated components**.
Each product includes clear details about its material so you can purchase according to your design needs and budget.
**Q2: Can I buy just 1 or 2 beads instead of a full strand or bag?**
Yes! Many of our products support **small-batch purchasing**, even from a single piece. Perfect for DIY testing and flexible design.
**Q3: Are the beads pre-drilled?**
Most of our beads come **pre-drilled** (either full hole or half-drilled). Specifics are noted in each product description. If you need custom drilling, please leave a note during checkout.
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## 📦 ORDERING & SHIPPING
**Q4: Where do you ship from?**
All orders are shipped from our warehouse in **Yiwu, Zhejiang, China**.
**Q5: What shipping method do you use?**
By default, we use **international small-parcel airmail**, which offers a balance of affordability and reliability.
**Q6: How long does processing take?**
Orders are usually processed within **1–3 business days**. For custom-made items, production may take 5–7 days.
**Q7: Will I get a tracking number?**
Yes. Once your package ships, you’ll receive a shipping confirmation email with your **tracking number**.
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## 💳 PAYMENT & CUSTOMIZATION
**Q8: What payment methods do you accept?**
We accept **PayPal**. Even if you don’t have a PayPal account, you can still pay with your **credit or debit card** using the PayPal checkout page.
**Q9: Do you offer custom packaging or private label services?**
Yes! We offer **gift packaging, logo printing, and small-batch custom services**. Please contact us for details and quotes.
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## 💌 CONTACT & SUPPORT
**Q10: How can I get in touch with you?**
For any questions or support needs, feel free to email us:
📧 `hello@minimusestudio.com`
We usually respond within **24 hours on business days**.
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Still have questions?
We’re happy to help — just drop us an email or follow us on TikTok & Instagram @minimusestudio!